A Clearer Picture of Each Patient
AI‑generated summaries bring together information from previous encounters, helping Mentor Mothers quickly understand each patient’s history and needs
Healthcare
mothers2mothers (m2m)
Transforming Mothers' Lives in Africa
Supporting the Women Bringing Healthcare to Their Communities
mothers2mothers (m2m) trains and employs women living with HIV as community health workers across Africa. Drawing on their own experience, these Mentor Mothers provide trusted health support to local families, from HIV prevention and treatment to services related to tuberculosis, malaria, and more.
Causal Foundry supports m2m with CHARM, an AI‑powered application built on our Nightingale framework and redesigned from the ground up to meet the organization’s needs.
AI for everyone
A Healthcare Tool Adapted to its Users’ Language, Devices and Needs
Each Mentor Mother supports many patients and families, often with limited time and resources. Keeping track of all previous encounters, understanding their patients’ individual needs and ensuring that all of them remain engaged in treatment can be challenging.
CHARM provides Mentor Mothers with a clear overview of prior encounters, helping them quickly retrieve the information they need. It also organizes clinical and behavioral logs into AI‑ready data that are anonymized and sent to <kenkai> our adaptive platform, to identify those patients most at risk of missing upcoming appointments. This helps Mentor Mothers prioritize follow‑ups and spend more time with those patients who need additional support to stay engaged in care.
CHARM has been designed to work in local languages and on low‑end devices. It is data‑secure, its intuitive interface makes it easy to use, and its flexible architecture allows it to grow alongside m2m's needs.
More Focused Patient Support
Adaptive models identify those patients most at risk of missing future appointments, giving Mentor Mothers key information to help them decide how to focus their efforts
Easy, Secure and Scalable
Intuitive, multilingual UX. Built to run on low‑end devices. All off‑device processing uses anonymized, non‑PII data. Seamlessly scalable
AI for global impact
A Tool Trusted by Its Users
CHARM currently supports more than 170,000 patients across 7 African countries. In those analyzed so far, 95% of Mentor Mothers voluntarily use the app’s prioritization tool to ensure patient engagement. In Nigeria, Mentor Mothers pushed for an anticipated rollout of CHARM due to its ease of use.
By combining m2m's community‑based approach with adaptive AI, this collaboration is bringing cutting‑edge digital technology to local families, and granting Mentor Mothers the time and information they need to give all their patients the care they deserve.
Implemented in
7
African countries
More than
95%
of mentors actively use CHARM’s predictive tool
More than
177,000
patients served
Dr. Kathrin SchmitzChief Programmes & Impact Officer“AI has transformed how we work, allowing us to deliver real‑time monitoring, predictive insights for health workers, and personalized patient care, driving better outcomes and truly enhancing the experience for everyone we serve”
Funded By
